Jaspersoft Custom Reports within CA PPM are blank
Article ID: 111416
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Created a custom Jaspersoft report which executes & downloads in excel, pdf & ppt format from Advanced reporting link.
A report definition has been created for the same report which can be run from 'Reports & Jobs' link from CA PPM application and this executes without any issues however, the output which is generated is blank for EXCEL, PPT & PDF.
A report definition has been created for the same report which can be run from 'Reports & Jobs' link from CA PPM application and this executes without any issues however, the output which is generated is blank for EXCEL, PPT & PDF.
Cause
This is caused by an error on the Lookup query for the report
Environment
Release:
Component: ODJSP
Component: ODJSP
Resolution
CA Support does not troubleshoot custom queries.
Customers are advised to manually analyse custom queries for errors.
Customers are advised to manually analyse custom queries for errors.
Feedback
Yes
No
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