CA APM Enterprise Manager 10.7 install on Amazon Web Services (AWS) fails with "Not Enough Disk Space"

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Article ID: 111209

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

Using root user installing APM EM 10.7 on Amazon Web Services (AWS) under Linux 7.4 fails with message:
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Not Enough Disk Space 
--------------------- 
Warning! 

This installation requires 1,614.86 MB of free disk space, but there are only 1,330.71 MB available at: 
/caapim2/Introscope10.7.45 

Please free at least 284.14 MB to proceed with the installation. 

PRESS <ENTER> TO RECALCULATE AVAILABLE DISK SPACE, 
OR TYPE 'QUIT' TO EXIT THE INSTALLER: 
=======


/caapim2/Introscope10.7.45 is the specified install directory
Environment variable IATEMPDIR=/caapim2 is also defined and exported 
The output of command "df -h" is:
Filesystem Size Used Avail Use% Mounted on 
devtmpfs 7.4G 112K 7.4G 1% /dev 
tmpfs 7.4G 0 7.4G 0% /dev/shm 
/dev/mapper/system-root 2.5G 1.1G 1.3G 44% / 
/dev/xvda2 482M 73M 385M 16% /boot 
/dev/mapper/system-home 488M 424K 452M 1% /home 
/dev/mapper/system-opt 31G 225M 29G 1% /opt 
/dev/mapper/system-tmp 11G 1.3M 9.9G 1% /tmp 
/dev/mapper/system-var 488M 60M 393M 14% /var 
/dev/mapper/system-varlog 488M 7.8M 445M 2% /var/log 
/dev/mapper/system-varlogaudit 488M 2.7M 450M 1% /var/log/audit 
/dev/xvdf 296G 63M 281G 1% /caapim 
/dev/xvdd 394G 7.0G 367G 2% /caapim1 
/dev/xvdg 493G 5.0G 463G 2% /caapim2


Therefore the filesystem /caapim2 being used has 400GB+ free and the installer seems to be checking the free space on the / filesystem instead of the /caapim2 filesystem.

Cause

Root cause appears to be due to the disk space check performed by InstallAnywhere, a third party application used by the Enterprise Manager installer.

Environment

CA APM Unix/Linux Enterprise Manager (EM) installer 
Versions: 9.x, 10.x

Resolution

To workaround disable the InstallAnywhere disk space check as follows:

Define and export InstallAnywhere environment variable CHECK_DISK_SPACE=OFF e.g. for bash shell:

export CHECK_DISK_SPACE=OFF

Additional Information

The symptoms are similar to this existing KB article for an NFS mounted filesystem:

During an Introscope install, a "Not Enough Disk Space" message appears when using an NFS mounted partition on Linux.

(So having the environment variable CHECK_DISK_SPACE=0 may also be a valid workaround)

APM Engineering confirmed that AWS filesytem is currently treated as a kind of NFS and a code change will be made to fix this problem (Defect DE380753) in a future release.