search is not working corrently in xFlow

Article Id: 111173

Status: Published

Updated On: 15-08-2018 11:10

Products:

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction:

search is not working corrently in xFlow

Cause:

The Search Server Component was not installed in any server

Environment:

Service Desk Manager 17.x

Resolution:

Run the setup, install and configure the Search Server using the docops link:
configure-search-servers-in-ca-sdm

Additional Information:

configure-search-servers-in-ca-sdm