Whilst the CA Service Desk Manager service is up and running, when the following command sequence is run:
1. nxcd samples\grloader
2. grloader -s http:\\localhost:8080 -i grloader_sample_spreadsheet.xlsx -u servicedesk -p <mypassword> -a -E
The value of the Server URL specified after the "-s" parameter is not in the correct format.
CA Service Desk Manager 14.1.04
Windows operating system
The format of the Server URL must be according to the online help documentation.
For example, in step #2 of the "Issue" section of this article, to avoid the issue, use the following command instead:
To review the format of the grloader command, run "grloader -h".
The Usage output shows the following Required parameters:
-u xxx - Userid for logon
-p xxx - Password for logon
-s xxx - Server URL including port (I.E. http://localhost:8080