Neustar/Quova db imported - Country not displaying

Article Id: 111147

Status: Published

Updated On: 15-08-2018 07:44

Products:

CA Rapid App Security CA Advanced Authentication CA API Gateway

Issue/Introduction:

I imported the GeoLocation and anonymizer data using the below commands successfully. I ran a cache refresh using command "./arrfclient cr localhost 7980", cache refreshed successfully. When I review a report the country is still displayed as "NA".
./arrfupload -prompt GeoPoint 1 1 ./neustar_files/Corrected_EDITION_Media.dat logs/arcotriskfortuploadtool180814232229.log ....................................................................................................100% done ##########################################################################################
./arrfupload -prompt Anonymizer 1 1 ./neustar_files/anonymizers.dat logs/arcotriskfortuploadtool180814233844.log ....................................................................................................100% done

Cause:

Neustar provides CA the data which contains the Geo Location, The IP Address which is tried is reserved. Reserved IP addresses are used for local communications within a private network as specified by RFC 1918 specifications.

Environment:

All

Resolution:

Use a public IP address to look at the location information for a user transaction.