Neustar/Quova db imported - Country not displaying

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Article ID: 111147

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Updated On:

Products

CA Rapid App Security CA Advanced Authentication CA API Gateway

Issue/Introduction

I imported the GeoLocation and anonymizer data using the below commands successfully. I ran a cache refresh using command "./arrfclient cr localhost 7980", cache refreshed successfully. When I review a report the country is still displayed as "NA". 
./arrfupload -prompt GeoPoint 1 1 ./neustar_files/Corrected_EDITION_Media.dat logs/arcotriskfortuploadtool180814232229.log ....................................................................................................100% done ##########################################################################################
./arrfupload -prompt Anonymizer 1 1 ./neustar_files/anonymizers.dat logs/arcotriskfortuploadtool180814233844.log ....................................................................................................100% done

Cause

Neustar provides CA the data which contains the Geo Location, The IP Address which is tried is reserved. Reserved IP addresses are used for local communications within a private network as specified by RFC 1918 specifications.

Environment

All

Resolution

Use a public IP address to look at the location information for a user transaction.