Error: PAM-UI-1202: Error getting access credentials: Failed to invoke method 'launchService': invalid signature or method was not found.

Article Id: 111117

Status: Published

Updated On: 14-08-2018 23:04

Products:

CA Privileged Access Manager - Cloakware Password Authority (PA) , PAM SAFENET LUNA HSM , CA Privileged Access Manager (PAM) , CA Privileged Access Manager (PAM)

Issue/Introduction:

Customer upgraded PAM from 2.8.x to 3.2.0
When accessing the PAM server using PAM Client, following error is displayed.
Error: PAM-UI-1202: Error getting access credentials: Failed to invoke method 'launchService': invalid signature or method was not found.

Cause:

PAM Client cache which was from the older version of PAM server was causing this

Environment:

Release:
Component: CAPAMX

Resolution:

Needed to clear cache on PAM Client.