12.7.2 Admin UI Fails to Start

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Article ID: 111114

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

After making a config change to the standaline-full.xml, the Admin UI service failed to start.

Cause

This was a coincidence not related to the configuration change.  An instance of the Admin UI service was already running, preventing a second instance from binding to the ports.

Environment

Release: MSPSSO99000-12.8-Single Sign-On-for Business Users-MSP
Component:

Resolution

Make sure all java processes related to the Admin UI path are shut down before starting the service.