Can we change the time zone setting when viewing cluster logs?

Products

• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager (PAM)

Issue/Introduction

PAM allows configuration of a default time zone for PAM users under Settings > Global Settings > Default Preferences. Individual users also can customize their time zone preference under User Information > Preferences. This affects how the Date/Time shows on pages such as the Session > Logs for PAM administrators. But when viewing cluster logs from the Configuration > Clustering page, the Date column always shows the time in the UTC zone. This can be confusing and make the PAM admin draw the wrong conclusions when looking at the logs and not realizing the time offset. E.g. messages showing changes in port reachability for other nodes are normal during cluster startup as services are restarted, but they point to communication problems during normal operation.

Is there a configuration option to make the cluster logs show Date/Time according to the user's time zone preference?

Environment

Any current (Aug 18) PAM release, with 3.2 being the latest.

Resolution

As of PAM 3.2/August 2018 this is not possible. The cluster log view is fixed with UTC time stamps.
It is possible to view the cluster logs with date/time shown in the user's preferred time zone as follows:
1. Go to Session > Logs.
2. Select Transaction from the Column drop-down list.
3. Click on the Value text field to bring up the list of available transaction. Select Cluster and optionally Cluster Statistics. The latter corresponds to the "Show Cluster Health Heartbeat Messages" checkbox in the Cluster Logs UI launched by the "VIEW CLUSTER LOGS" button on the Configuration > Clustering page.
4. Click the FILTER button. Now you should see the same messages that the cluster log contains, but with date/time corresponding to your local time zone setting.