Unable to login to Spectrum OneClick after installing 10.2.3

Article Id: 111055

Status: Published

Updated On: 14-08-2018 08:36

Products:

CA Spectrum - OneClick CA Spectrum - Reporting CA Spectrum - Integrations CA Spectrum - Alarms & Event Management

Issue/Introduction:

After installing Spectrum 10.2.3 on the OneClick machine authentication is no longer working

Cause:

This can be caused by version mismatch

Environment:

Release:
Component: SPCOCK

Resolution:

All servers MUST be running the same version.
All SpectroSERVERs must be at 10.2.3, and all OneClick/SRMs must be at 10.2.3.