Unable to login to Spectrum OneClick after installing an update
Release: Any
Component: SPCOCK
This can be caused by Spectrum version mismatch
All SpectroSERVER, OneClick and Spectrum Report Manager (SRM) systems in the Spectrum environment MUST be running the same Spectrum version. For example, 10.3.2 or 10.4.1.
If this is a BMP patch install, all systems must also have the same BMP patch installed.
Additionally, some PTF and debug patches are required to be installed on all SpectroSERVER and/or OneClick and/or SRM systems. Please refer to the release notes for the the PTF or debug patch for details.