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Getting error encrypting password


Article ID: 111050


Updated On:


CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent


While trying to encrypt a password using the password encryption tool provided with the agent, the following error is experienced: 

Error: Could not find or load main class cybermation.utility.password.PasswordUtil


This error is caused by the password script making reference to libraries that do not exist. Likely a result of an upgrade from a previous release; in this particular case 11.3 SP1 agent to the new r11.4 agent. The password script differs and does not appear to be updated.


Component: SAPAGT


Locate the password script on a functioning r11.4 agent release and copy it over to the agent where the issue is experienced. The password script is located in the base agent installation directory/path.