Clarity PPM: Load DWH job fails with ORA-28000 error
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Article ID: 110973
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Updated On:
Products
CLARITY PPM FOR ITGCLARITY PPM FEDERALClarity PPM SaaSClarity PPM On Premise
Issue/Introduction
The following Oracle error is in the BG-DWH logs:
ORA-28000: the account is locked
Cause
The database user password was entered incorrectly for the maximum number of times specified by the profile parameter FAILED_LOGIN_ATTEMPTS, or the DBA has locked the account
Resolution
Please have the DBA team review the schema user to check the reason why it locked and to unlock.