Clarity PPM: Load DWH job fails with ORA-28000 error
Article ID: 110973
Updated On:
Products
CLARITY PPM FOR ITG
CLARITY PPM FEDERAL
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
The following Oracle error is in the BG-DWH logs:
ORA-28000: the account is locked
ORA-28000: the account is locked
Cause
The database user password was entered incorrectly for the maximum number of times specified by the profile parameter FAILED_LOGIN_ATTEMPTS,
or the DBA has locked the account
or the DBA has locked the account
Resolution
Please have the DBA team review the schema user to check the reason why it locked and to unlock.
Feedback
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