Why some products modules are missing?

book

Article ID: 110965

calendar_today

Updated On:

Products

CA IT Asset Manager CA Software Asset Manager (CA SAM) ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Why some features are missing on my CASAM installation? 
The modules below should be installed?

- Financial 
- FlowControl 
- Optimization 
- SAM Intelligence 
- License Control for SAP 

Environment

Release:
Component: CASAM

Resolution

All product content should be installed, but without these proper licenses those features are disabled by default (with only product base license).
To fix this situation do you could contact the CA sales team to acquire these licenses to enable each of these modules:
- Financial
- FlowControl
- Optimization
- SAM Intelligence
- License Control for SAP