Misalignment of data header and values in Time Management Report in Advance Reporting
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Article ID: 110950
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
When the report “Timesheet Detail” is generated in CA PPM (Project & Portfolio Management) Advanced Reporting, the sequence “Sun Mon Tue Wed Thu Fri Sat” displays incorrect hours when certain Timezones (such as Pacific Time or Central Time (US&Canada)) are selected. The data is misaligned and is showing under the wrong day of the week.
Steps to Reproduce 1. Log in into PPM 2. Navigate to Home-->Account Settings 3. Select Time Zone value as (GMT-08:00 Pacific Time (US&Canada) and Save the details 4. Navigate to Home-->Advanced Reporting 5. Click on the "View List" of the Report and search for "TimeSheet Detail" report 6. Run the Timesheet detail report by filling in the mandatory fields
Expected Results: Reports shows the data in the correct day of the week Actual Results: There is a misalignment of the data in the which got generated when we have Time Zone as (GMT-08:00 Pacific Time (US&Canada)) Note: Only column values gets changed but not the data. The generated report makes it appear that the hours are being entered for non-working days.
Environment
Release: CODCVU9900-14.4-PPM SAAS-View Only Userpack for-Canadian Government Entities Component:
Cause
This is caused by: DE33515
Resolution
This issue is fixed in CA PPM 15.3 Workaround: Use a different timezone such as (GMT+10 Canberra, Melbourne, Sydney)