SLA Set To "Missed" If SLA Job Starts/Ends in the Same Minute as the Deadline

Products

• iDash Workload Automation

Issue/Introduction

If an SLA job starts/ends in the same minute that is set for the SLA start/end deadline, the SLA status still gets set to "MISSED". For example...

SLA on JobA has a start deadline set to 22:00.
JobA starts at 22:00:02.
The SLA status shows as "Missed".

Environment

Release:
Component: 7IDASH

Resolution

An SLA is considered missed at the zero second of the time specified as the deadline. Therefore, the SLA deadlines should be set to a minimum of one minute past the latest acceptable start/end time of the SLA job.