SLA Set To "Missed" If SLA Job Starts/Ends in the Same Minute as the Deadline
Article ID: 110892
CA Workload Automation iDash
If an SLA job starts/ends in the same minute that is set for the SLA start/end deadline, the SLA status still gets set to "MISSED". For example...
SLA on JobA has a start deadline set to 22:00. JobA starts at 22:00:02. The SLA status shows as "Missed".
Release: Component: 7IDASH
An SLA is considered missed at the zero second of the time specified as the deadline. Therefore, the SLA deadlines should be set to a minimum of one minute past the latest acceptable start/end time of the SLA job.