AHD03075 when adding an event to "Property Changed" Activity

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Article ID: 110663

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When add a tenant event to "Property Changed" activity. Show a popup with Error:  
"INVALID AHD03075: required attribute msg_notify_info is missing"

Cause

The msg_notify_info attribute, effectively was empty with no data. In this field is configured an Internal macro, and required data on it.
 

Environment

Service Desk Manager 17.x

Resolution

Customer populated the field attribute with OOTB data.