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AHD03075 when adding an event to "Property Changed" Activity

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Article ID: 110663

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

When add a tenant event to "Property Changed" activity. Show a popup with Error:  
"INVALID AHD03075: required attribute msg_notify_info is missing"

Environment

Service Desk Manager 17.x

Cause

The msg_notify_info attribute, effectively was empty with no data. In this field is configured an Internal macro, and required data on it.
 

Resolution

Customer populated the field attribute with OOTB data.