MM DD HH:MM:SS YYYY : coll - vreq - ERROR, no listener has been bound to CNX Manager
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MM DD HH:MM:SS YYYY: hist - Cannot create file : c:\Program Files\Sysload\history\activity MM DD HH:MM:SS YYYY: LPtrVerif OSldEvtHistFile.c[1245] - Error |
MM DD HH:MM:SS YYYY: coll - WARNING : Could not connect to XXX.XXX.XXX.XXX:9555 (timeout=5 s). [OLicenseClient_SendRequestToTokenServer] MM DD HH:MM:SS YYYY: coll - [1872:1888] *** Error: cannot resolve Token Server Name 'hostname‘ MM DD HH:MM:SS YYYY: coll - checking license: 'Failed to send request to token server (iRc=-201). [OLicenseClient_GetRequestResponseFromTokenServer]' MM DD HH:MM:SS YYYY: [coll] WARNING : could not retrieve license (Failed to send request to token server (iRc=-201). [OLicenseClient_GetRequestResponseFromTokenServer]) MM DD HH:MM:SS YYYY: [coll] INFO : Trying to retrieve license... |
MM DD HH:MM:SS YYYY: fs_treq - *** Error in file 'C:\Program Files (x86)\Sysload\sldlmd\history\LogMonitor-ent64-Event.idx'; file header (þÿ) is INCORRECT |
Error(s) / Warning(s) | Check(s) | Solution |
Could not connect to <Token_Server_IP_Address>:<Port> | - Is the Token Server started? | - Start Token Server |
- Is the Token Server listening on the socket specified in the agent configuration file (SLDTKD section)? | - Modify Token Server configuration or Agent configuration appropriately and restart services | |
- Does a “telnet <Token_Server_IP_Address> :<Port>” launched from the agent’s host go through successfully? | - Modify network configuration and/or firewall rules. | |
cannot resolve Token Server Name '<Token_Server_Hostname>‘ | - Does a “ping <Token_Server_IP_Hostname>” launched from the agent’s host go through successfully? | - Check DNS configuration |
'Failed to send request to token server | - Does a “telnet <Token_Server_IP_Address> :<Port>” launched from the agent’s host go through successfully? - Does a “ping <Token_Server_IP_Hostname>” launched from the agent’s host go through successfully? | - Check DNS configuration |
Not enough token | - Find the latest occurrence of “coll - Token(s) needed “: in the sldrmd.log file - Log on to Token Server Web interface & check tokens availability on the “Token Status” page. | - Update license file accordingly (License modification must be handled by Sales Administration team) |
Error(s) / Warning(s) | Check(s) | Solution |
coll - vreq - ERROR, no listener has been bound to CNX Manager | - What does netstat –av |grep <Collector_port> (Unix) or netstat –av|find “<Collector_port>” (Windows) command return? - Is the socket configured for the Collector listener available? - Are all Collector processes stopped? (On Windows platform :sldrmd.exe & sldrmdhst.exe. On UNIX/Linux platform : sldrm_coll & sldrm_hist) | - Modify Collector’s configuration so it starts on a different port. - Make the currently configured socket available. (If necessary, “kill” the Sysload processs) |
Error(s) / Warning(s) | Check(s) | Solution |
Several occurrences of coll - Reallocating 262144 bytes for PerfBuffer at the end of the sldrmd.log file. | - Launch Perfmon and check the availability of counters | - Rebuild Performance counters : (KE000276). |
Error(s) / Warning(s) | Check(s) | Solution |
- Does the agent start if you temporarily move the historical files to a different directory? | - Rebuild historical files (sld_rebuild or sldrebuild) - If the rebuild procedure fails, remove historical files & start the agent.(Historical data will be lost) |
Error(s) / Warning(s) | Check(s) | Solution |
“Checking Station (xxxxxx) --> ERROR - In the Event History File the found station is 'yyyyyy' instead of xxxxxx” in the sldrmd.log file | - Does the agent start if you temporarily move the historical files to a different directory? | - Apply the sld_rename/sldrename procedure - In case historical data are not needed, simply delete history files |
Error(s) / Warning(s) | Check(s) | Solution |
fnBuildTabCom - Too many domains psCom->Igen.sNb_dom(xxxx) >= g_nMaxDom(yyyy) in the sldrmd.log file | Increase the maximum number of domains. |