CA UIM cabi portlet in ump not connecting to cabi

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Article ID: 110270

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

Login to UMP Portal
Select cabi portlet 
The cabi portlet displays spinning circles and never progresses
Connecting directly to the cabi serrver  http://<thecabiserverip>/cabijs via a CABI login page works ok
This was an upgrade from cabi 2.0

Environment

UIM 8.51
cabi 3.20 

Resolution

Deploying ump_cabi 3.20 portlet to the ump servers as this was missed during upgrade
Clear the browser cache from beginning of time .
Set the required cabi report in Preferences in the cabi portlet in ump

Additional Information


https://docops.ca.com/ca-unified-infrastructure-management/8-5/en/installing-ca-uim/install-or-upgrade-ca-business-intelligence-with-ca-uim