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CA API Policy Manager 9.x and 10.x scaling fonts issues in Windows 10

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Article ID: 110265

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Updated On:

Products

STARTER PACK-7 CA Rapid App Security CA API Gateway

Issue/Introduction


In some instance, Policy Manager 9.x and 10.x installed in Microsoft Windows 10, can show issues where fonts are wrongly scaled and overlapped (see example below)

<Please see attached file for image>

(overlapped font for the policy manager)

The problem lies in the way the application handles Windows high DPI scaling at runtime.

Environment

CA API Gateway
Affected component - Policy Manager 9.x/10.x

Resolution

Workaround:

  • Right-click the 'CA API Gateway Policy Manager.exe' in explorer

           For example: c:\Program Files (x86)\CA Technologies\Layer7 API Gateway Policy Manager version

           Right-click the Layer7 API Gateway Policy Manager.exe file

  • The properties dialog opens with the General tab selected.
  • Select properties
  • Select the Compatibility tab
  • Click the 'Change high DPI settings' button
  • Check the 'Override high DPI scaling behavior' checkbox
  • Select 'System' in the dropdown select box under this checkbox

<Please see attached file for image>

  • Click OK, and then Apply buttons
  • Restart the Policy Manager

Attachments

1558695482001000110265_sktwi1f5rjvs16i63.png get_app
1558695480328000110265_sktwi1f5rjvs16i62.png get_app
1558695478645000110265_sktwi1f5rjvs16i61.png get_app
1558695476772000110265_sktwi1f5rjvs16i60.png get_app