CA API Policy Manager 9.x and 10.x scaling fonts issues in Windows 10
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CA API Policy Manager 9.x and 10.x scaling fonts issues in Windows 10


Article ID: 110265


Updated On:


STARTER PACK-7 CA Rapid App Security CA API Gateway


In some instance, Policy Manager 9.x and 10.x installed in Microsoft Windows 10, can show issues where fonts are wrongly scaled and overlapped (see example below)

<Please see attached file for image>

(overlapped font for the policy manager)

The problem lies in the way the application handles Windows high DPI scaling at runtime.


CA API Gateway
Affected component - Policy Manager 9.x/10.x



  • Right-click the 'CA API Gateway Policy Manager.exe' in explorer

           For example: c:\Program Files (x86)\CA Technologies\Layer7 API Gateway Policy Manager version

           Right-click the Layer7 API Gateway Policy Manager.exe file

  • The properties dialog opens with the General tab selected.
  • Select properties
  • Select the Compatibility tab
  • Click the 'Change high DPI settings' button
  • Check the 'Override high DPI scaling behavior' checkbox
  • Select 'System' in the dropdown select box under this checkbox

<Please see attached file for image>

  • Click OK, and then Apply buttons
  • Restart the Policy Manager


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