Copy of admin user doesn't show complete web eHealth Management choices

Article Id: 110224

Status: Published

Updated On: 09-08-2018 11:53

Products:

EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

I copied the admin user as abc-1 When I open the web to ehealth using abc-1, under the Administration tab, on the left panel, under eHealth Management, I only see OneClick for eHealth, and not the rest of the eHealth Management section. How do I get every admin user to have the same screen.

Environment:

Release:
Component: EHPOLL

Resolution:

The other items:

eHealth Server Status
Access Logs
Site Configuration
Remove Reports Marked for Deletion
Cluster Status
Element Location
Advanced Loggin
Create Technical Support Information

Are only seen by the original Admin user and are not something that you can copy over or enable for the other users. Most of these functions are also available from either OneClick or from the CLI of the eHealth system.