UMP not comin up post upgrade to 8.51

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Article ID: 110203

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

After completing the upgrade to UIM 8.51 an error is seen when trying to access the UMP portal
  via web browser.

http status 404 -/ 
type Status Report 
message /_ 
description the requested resource is not available 
Apache Tomcat /7/0/72

Environment

Release:
Component: UIMUMP

Resolution

To correct the problem perform the following steps
 
  • deactivated wasp 
  • renamed the following folders: 
\Nimsoft\probes\service\wasp\work folder to work.bak 
\Nimsoft\probes\service\wasp\webapps\ROOT folder to ROOT.bak 
\Nimsoft\probes\service\wasp\webapps\usm folder to usm.bak 
 
Note: If changes have been made to the liferay's portal-ext.properties file the file will need to be copied back to the
              wasp\webapps\ROOT\WEB-INF\classes folder after the wasp probe activates (then restart wasp a second time)
  • activate wasp