VApp management console not starting

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Article ID: 110182

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal

Issue/Introduction

The Virtual Appliance dashboard is a central location for managing the deployment and configure the various applications in the appliance.
It is a web application by itself running on top of Apache httpd.

Why does the dashboard not loading when I start the Virtual Appliance?

Environment

Virtual Appliance 14.1 onward

Resolution

The dashboard service sometime takes time to load.
Often, the user is trying to access the URL before the Virtual Appliance has started fully.
This is causing the perception the dashboard is not loading when in fact it just needs a little more time.