VNA devices are not being created in Spectrum

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Article ID: 110164

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Updated On:

Products

CA Spectrum

Issue/Introduction

After enabling the Virtual Network Assurance integration and clicking the Discover button from the VNA configuration view, the devices are not pulled into the SDN Manager in Spectrum. 

Cause

The SDN_Enabled_OC_Server attribute contained the fully qualified domain name of the OneClick server. This needs to be changed to the non fully qualified name.

Environment

Any Spectrum version integrated with VNA

Resolution

1. Navigate to the SDN Manager model in Spectrum.

2. Click on the Attributes tab in the component details tab.

3. Change the SDN_Enabled_OC_Server attribute to the non fully qualified domain name of the OneClick server.

4. Re-run the Discovery from the VNA configuration view.