VNA devices are not being created in Spectrum

Article Id: 110164

Status: Published

Updated On: 28-09-2018 10:59

Products:

CA Spectrum - OneClick CA Spectrum - Reporting CA Spectrum - Integrations CA Spectrum - Alarms & Event Management

Issue/Introduction:

After enabling the Virtual Network Assurance integration and clicking the Discover button from the VNA configuration view, the devices are not pulled into the SDN Manager in Spectrum.

Cause:

The SDN_Enabled_OC_Server attribute contained the fully qualified domain name of the OneClick server. This needs to be changed to the non fully qualified name.

Environment:

Spectrum 10.2.X
VNA 3.X

Resolution:

1. Navigate to the SDN Manager model in Spectrum.
2. Click on the Attributes tab in the component details tab.
3. Change the SDN_Enabled_OC_Server attribute to the non fully qualified domain name of the OneClick server.
4. Re-run the Discovery from the VNA configuration view.