SOAP Invocation error - BMC Remedy Web service

Products

• CA Process Automation Base

Issue/Introduction

SOAP Invocation error - BMC Remedy Web service

Using CA PAM to open tickets in BMC Remedy using its web service to perform this action. 

We are getting the following error in all processes: 

SOAP invocation failed: 
java.security.PrivilegedActionException: 
com.sun.xml.messaging.saaj.SOAPExceptionImpl: 
Message send failed 

On the ITPAM server using SOAPUI, get a successful response to the request and in ITPAM, using our request as a inline text, get the java error
On SOAPUI, can load all methods from the webservice, but on ITPAM cannot load them. 
 

Environment

CA Process Automation 4.3
Version: 4.3 HF01
Build: 4.3.50 HF01 - 11/08/2015
 
Windows Server 2008 R2 Standard
 
Java version "1.7.0_51"
 

Resolution

Issue resolved after upgrading Java to 1.8 update 77

NOTE: Don’t go all the way to update 161 as other issue could be introduced unless upgrading to 4.3 SP02 CP03.