WCC: Reporting tab, choose a report see 'No server defined'


Article ID: 110122


Updated On:


CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent


WCC was recently upgraded to 11.4 SP6.  
Choose the 'Reporting Tab', click on any report.
The screen shows: No Servers defined


WCC 11.4 SP6 Linux


After choosing the 'Reporting Tab', the following screen was titled 'Data Collector' and shows a 'Collector Status' : Disabled.

Since the collector was disabled the Reporting DB was not getting populated with data needed for the reports.

To Enable the Collector Status: 
- Configuration
- Preferences, drop down choose 'Reporting'
- Check 'Enable Collector'

Go back into the Reporting tab, it will take a while for the collector to pull the data initially.  Once that completes reports can be produced.