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ARD: When opening ARD, it crashes
Article ID: 110109
CA Agile Requirements Designer
Description: ************ When opening ARD it crashes immediately. However, when opening the flow directly, it will open, then after a few moments then crash Error: ******* the following error is displayed: --------------------------- AgileDesigner --------------------------- Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize -1, stencilBufferSize 8, samples 0, swapBehavior QSurfaceFormat::SwapBehavior(DefaultSwapBehavior), swapInterval 1, profile QSurfaceFormat::OpenGLContextProfile(NoProfile)) . This is most likely caused by not having the necessary graphics drivers installed. Install a driver providing OpenGL 2.0 or higher, or, if this is not possible, make sure the ANGLE Open GL ES 2.0 emulation libraries (libEGL.dll, libGLESv2.dll and d3dcompiler_*.dll) are available in the application executable's directory or in a location listed in PATH.
3rd party library issue.
ARD 2.8 started to show these symptoms.
For NVIDIA Graphic cards Adjust NVIDIA Card settings:
<Please see attached file for image>
For Intel Graphics cards
Right click on the desktop and select Graphics Properties. This will open the Intel Graphics and Media Control Panel. Click on Advanced Mode and OK.