Agile Central - HPQC: How Can I Truncate the Agile Central Full Text Fields?

Products

• Rally On-Premise
• Rally SaaS

Issue/Introduction

Due to database constraints, Rally full text fields like Description and Notes are limited to 32768 characters.  If incoming data exceeds this length you may see errors like the following in your log files:

Error on request - https://rally1.rallydev.com/slm/webservice/v2.0/defect/create?workspace=workspace/1234567890 - 
{:errors=>["Validation error: Defect.Notes length is greater than the maximum length of 32768"]}

How can I truncate the incoming data?

Environment

Release:
Component: ACSAAS

Resolution

In the <Connector> section, you would add the following: 

<RallyFieldHandlers> 
    <RallyTruncateFieldHandler> 
        <FieldName>Description</FieldName> 
    </RallyTruncateFieldHandler> 
</RallyFieldHandlers> 

Additional Information

keywords: agile central, rally, hp alm, qc, quality center