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Will inactivating the CABI CMS database present any issues?
Article ID: 110086
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
I am no longer using older versions of CABI that used the CMS database. I'm planning to decommission the environment and remove the database. Does Service Desk Manager have a reliance on the CMS database?
Environment
Release:
Component: USRD
Component: USRD
Resolution
Service Desk Manager has no reliance on the CMS database. If CABI is being decommissioned, the database can be removed without concern of the continuing functionality of the Service Desk Manager application
Feedback
Yes
No
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