Will inactivating the CABI CMS database present any issues?
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Article ID: 110086
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Updated On:
Products
SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
I am no longer using older versions of CABI that used the CMS database. I'm planning to decommission the environment and remove the database. Does Service Desk Manager have a reliance on the CMS database?
Environment
Release: Component: USRD
Resolution
Service Desk Manager has no reliance on the CMS database. If CABI is being decommissioned, the database can be removed without concern of the continuing functionality of the Service Desk Manager application