Will inactivating the CABI CMS database present any issues?

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Article ID: 110086

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



I am no longer using older versions of CABI that used the CMS database. I'm planning to decommission the environment and remove the database. Does Service Desk Manager have a reliance on the CMS database?

Environment

Release:
Component: USRD

Resolution

Service Desk Manager has no reliance on the CMS database. If CABI is being decommissioned, the database can be removed without concern of the continuing functionality of the Service Desk Manager application