After upgrading my custom icons are not picked up

book

Article ID: 110065

calendar_today

Updated On:

Products

CA Service Catalog CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

After upgrading to 17.x I had some offerings with custom icons which are not using the custom icons.
 

Cause

Custom icons need to reside in the proper filestore location.

Environment

Release:
Component: USVCT

Resolution

Custom icons for offering must reside in:
%USM_HOME%\filestore\images\offerings
Additionally, if you customize UI icons or other things, this would be under:
%USM_HOME%\filestore\themes
There should not be any customizations outside of the filestore folder and the proper folders here.