How can I Increase the Default Timeout before an AXA User is Logged Out?

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Article ID: 110051

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Updated On:

Products

CA App Experience Analytics

Issue/Introduction



How can I Increase the Default Timeout before an AXA User is Logged Out?

Environment

AXA On Premise 17.3.x

Resolution

To increase the default session timeout...

1.    Open file "web.xml" located in folder "<AXA_HOME>/apache-tomee-plus-1.7.1/conf" 
2.    Locate "session-timeout" tag and change it from 30 to the newly desired value in minutes. For example:
<session-timeout>240</session-timeout> 
3.    Restart AXA server and frontend by running "<AXA_HOME>/bin/stopServices.sh -f -s" and then "<AXA_HOME>/bin/startServices.sh -f -s"