Advanced Reporting Not Working After Configuring HTTPS Access For Jaspersoft
Article ID: 110030
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
- After configuring HTTPS access for Jaspersoft, accessing the reporting tool via Home > Personal > Advanced Reporting display the options but clicking in any of them does not do anything.
- Unable to execute reports due to this issue
Reviewing the Jaspersoft logs, entries like this are found:
2018-08-07 17:01:18,351 ERROR CsrfGuard,https-openssl-nio-x.x.x.x-x-exec-1:44 [x|x] - potential cross-site request forgery (CSRF) attack thwarted (user:<anonymous>, ip:x.x.x.x, method:POST, uri:/x, error:required token is missing from the request)
Cause
When using CA PPM integrated with Jaspersoft ,you cannot use both HTTP and HTTPS SSL (Mixed Mode) Handling for PPM.
Environment
Release:
Component: PPMJSP
Component: PPMJSP
Resolution
On the CSA > [server] > Properties > Application > Application Server, check the current value for SSL Handling. If you are using HTTPS access with Jaspersoft, change it to "Support only HTTPS".
Also make sure that the HTTPS Entry URL for the app server matches the one you enter in the browser to access PPM.
Restart app services after making those changes.
Also make sure that the HTTPS Entry URL for the app server matches the one you enter in the browser to access PPM.
Restart app services after making those changes.
Additional Information
Feedback
Powered by
