Get error: Failed to generate the Usage Audit Report - 500 Server Error
book
Article ID: 109980
calendar_today
Updated On:
Products
CA Application TestService VirtualizationCA Continuous Application Insight (PathFinder)CA Service Virtualization (DevTest / LISA / VSE / Application Test)
Issue/Introduction
Trying to download the usage audit data from enterprise dashboard but getting the following error.
Get error: Failed to generate the Usage Audit Report - 500 Server ErrorĀ
Cause
MySQL instance not case insensitive
Environment
Release: Component: ITKOTF
Resolution
The workaround:
In the /etc/my.cnf file can you add the below lines and restart MySQL.
lower_case_table_names = 1
This will make the table names case-insensitive.
Then restart the Enterprise Dashboard and pull the report again.