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Get error: Failed to generate the Usage Audit Report - 500 Server Error
Article ID: 109980
Updated On:
Products
CA Application Test
Service Virtualization
CA Continuous Application Insight (PathFinder)
Issue/Introduction
Trying to download the usage audit data from enterprise dashboard but getting the following error.
Get error: Failed to generate the Usage Audit Report - 500 Server Error
Get error: Failed to generate the Usage Audit Report - 500 Server Error
Cause
MySQL instance not case insensitive
Environment
Release:
Component: ITKOTF
Component: ITKOTF
Resolution
The workaround:
In the /etc/my.cnf file can you add the below lines and restart MySQL.
lower_case_table_names = 1
This will make the table names case-insensitive.
Then restart the Enterprise Dashboard and pull the report again.
Resolved issue.
Feedback
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