Get error: Failed to generate the Usage Audit Report - 500 Server Error
search cancel

Get error: Failed to generate the Usage Audit Report - 500 Server Error

book

Article ID: 109980

calendar_today

Updated On:

Products

CA Application Test CA Continuous Application Insight (PathFinder)

Issue/Introduction

Trying to download the usage audit data from enterprise dashboard but getting the following error.

Get error: Failed to generate the Usage Audit Report - 500 Server ErrorĀ 

Environment

Release: All supported releases of DevTest with MySQL
Component: ITKOTF

 

Cause

MySQL instance not case insensitive

Resolution


The workaround:

In the /etc/my.cnf file can you add the below lines and restart MySQL.

lower_case_table_names = 1

This will make the table names case-insensitive.

Then restart the Enterprise Dashboard and pull the report again.

Resolved issue.