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Error when attempting to test Jasper Studio connection to PPM SaaS Environment
Article ID: 109954
Clarity PPM SaaSClarity PPM On Premise
When we attempt to configure Jasper Studio 6.4.2 to connect to our PPM SaaS 15.4 environment using the instructions in the documentation, it fails with an error when testing the connection.
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126) at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280) at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:382) ... 26 more
PPM SaaS - All Versions
This problem was found to be caused by a firewall restriction that was preventing the connection from returning data back to Jasper Studio.