RA Informatica jobs stuck on Retry mode

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Article ID: 109933

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

The Informatica jobs are endless on the Automation Engine side. They remain in Retry mode forever, while they are finished on the Informatica side.

The Informatica log shows the following entries, multiple times: 

20180114/105339.211 - U02000205 Status of Job '264143397' was changed from 'E' to 'A'. 
20180114/105339.212 - U02000205 Status of Job '264143397' was changed from 'E' to 'A'. 
20180114/115641.895 - U02000205 Status of Job '264159229' was changed from 'E' to 'A'. 
20180114/115641.895 - U02000205 Status of Job '264159229' was changed from 'E' to 'A'. 

Cause

Jobs statuses got stuck in active mode when the output stream buffer to reach it's maximum limit while fetching workflow logs. 

Environment

Release: AOMINA99000-5.0-Automic-Operations Manager-Informatica Agent
Component:

Resolution

The issue is partially corrected in, in order to detect remain issues additional logging is added to:

RA Informatica Solution/Solution NoWeb version 5.1.1 - Available