Gateway failes to start due to read only issue with tmp directory
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Article ID: 109929
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Updated On:
Products
CA API Gateway (Layer 7)SA94 to API SECURITYSTARTER PACK-7CA Rapid App SecurityMOBILE API GATEWAYCA Mobile - API GatewayCA API Gateway
Issue/Introduction
The below error is seen in sspc_0_0.log:
Error while starting ssg service on appliance. Starting Gateway Services: mktemp: failed to create file via template `/tmp/sspcd.pid.XXXX': Read-only file system chown: cannot access `': No such file or directory /opt/SecureSpan/Controller/bin/processcontroller.sh: line 92: : No such file or directory Error starting Process Controller.
Permissions are correct for /tmp folder. [[email protected] /]# ls -alrt | grep tmp drwxrwxrwt 16 root root 4096 May 26 04:46 tmp
Cause
This can be caused by a potential inconsistency in the file system
Environment
Found in API Gateway 9.2 CR06 but can exist in any build as this is an OS issue.