Dashboard PDF export or print does not contain all pages of a view with multiple pages

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

Dashboards can be configured to display many different types of Views. One possible View is a Multi-Page View.

When exporting (or printing) a Dashboard that contains Views with multiple pages, not all pages are in the PDF. Why?

Is there a way to resolve that to export all data for that View?

Environment

All supported DX NetOps Performance Management releases

Cause

No cause, currently by design.

Resolution

What has been observed in the PDF export is expected functionality. All Multi-Page Views within a Dashboard exported to PDF will show the same behavior.

That Documentation has the following statements related to this scenario. 

When creating PDF of a Dashboard "on-demand" it states:

"Export a dashboard to a static report in PDF format. The PDF includes only the information currently visible in your dashboard."When emailing/scheduling a PDF run it states:

"For First Page, only the first page is attached and sent in an email message. For All Pages, an email message is sent with a time-sensitive link to the report containing all pages" 

Additional Information

r20.2 Documentation that discusses this functionality:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/using/share-data-with-other-users.html