Dashboard PDF export does not contain all pages of a View with multiple pages
Article ID: 109915
Updated On:
Products
CA Infrastructure Management
CA Infrastructure Management
CA Performance Management - Usage and Administration
Issue/Introduction
Dashboards can be configured to display many different types of Views. One possible View is a Multi-Page View.
When exporting a Dashboard that contains Views with multiple pages, not all pages are in the PDF. Why?
Is there a way to resolve that to export all data for that View?
When exporting a Dashboard that contains Views with multiple pages, not all pages are in the PDF. Why?
Is there a way to resolve that to export all data for that View?
Environment
All supported CA Performance Management releases
Resolution
What has been observed in the PDF export is expected functionality. All Multi-Page Views within a Dashboard exported to PDF will show the same behavior.
That Documentation has the following statements related to this scenario.
When creating PDF of a Dashboard "on-demand" it states:
"Export a dashboard to a static report in PDF format. The PDF includes only the information currently visible in your dashboard."When emailing/scheduling a PDF run it states:
"For First Page, only the first page is attached and sent in an email message. For All Pages, an email message is sent with a time-sensitive link to the report containing all pages"
Additional Information
r3.7 Documentation that discusses this functionality:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/using/share-data-with-other-users.html
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/using/share-data-with-other-users.html
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