At times exported Riskminder Reports with CSV format (Comma Separated Values) do not render some columns (show up as “#NAME?”") in an EXCEL spreadsheet. The columns render fine in other editors such as Textpad or in Notepad++ editor.
How to render a Riskminder Report Data (like Device ID) ?
This is an Excel issue as this issue does not reproduce in a TEXTPAD or Notepad++ editory. To resolve the issue follow the following steps:
1. Open a blank EXCEL worksheet.
2. Select the "Data" pull down on EXCEL
3. Proceed to import with "From CSV file/Text"