CA PPM: A blue box appears at the footer of emails generated from Notification templates

Article Id: 109828
Status: Published
Updated On: 29-11-2018 12:51
Products:
CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise
Issue/Introduction:



A blue box appears at the footer of emails generated from Notification templates. Why?

Environment:

Release:
Component: ODSTU

Resolution:

If you open the .msg file and save it as .htm file and then check the HTML code you will notice that the tag for HEIGHT for the blue.gif is missing. 

The HTML code shows:

<p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img 
border=0 width="100%" id="_x0000_i1028" 
src="https://myserver/niku/ui/evolution2/images/blue.gif"><o:p></o:p></span></p> 

The HTML code should include height=1 as below:

<p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman"'><img 
border=0 height=1 width="100%" id="_x0000_i1028" 
src="https://myserver/niku/ui/evolution2/images/blue.gif"><o:p></o:p></span></p> 


CAUSED BY: DE44267
Fixed in 15.5.1 release