Agent does not start, error U00015012 'UNIX_NBPBAUC' is still in cache. Agent will be disconnected after waiting for PWP.

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Article ID: 109761

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION

Issue/Introduction

An agent does not come up. It can affect all kinds of agents. In the log-file, the message
 
U00015012 'UNIX_NBPBAUC' is still in cache. Agent will be disconnected after waiting for PWP.

is found. This happens only under very special conditions. E.g. it might appear if an agent is started while the WPs are also started.

Cause

The root cause is still under investigation by our development department.

Environment

Release: AUTWAB99000-12.2-Automic Workload Automation-Base Edition
Component:

Resolution

Restart al WPs, one after the other. I.e. stop one WP and start it again. Then do this with the next until all WPs were restarted. Restart the PWP last.

If this is not possible, the agent can be renamed. Then it starts again.