SharePoint Agent Looping at STS URL

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• CA Single Sign-On

Issue/Introduction

This looping occurs when a user is moving from a SharePoint farm in one geo to another.  The problem is only occurring with IE browsers, and only when the FedAuth cookie is present on the request.  The looping is occurring between /_trust/default.aspx and /wsfeddispatcher.

Environment

Release: MSPSSO99000-12.8-Single Sign-On-for Business Users-MSP
Component:

Cause

Single Sign On is generating an assertion as expected with every visit to wsfeddispatcher, but SharePoint is redirecting the user back to wsfeddispatcher instead of authenticating and redirecting to the application.

Resolution

Contact Microsoft for a solution if you encounter this problem.