Alarm Link shows port 8181 instead of 8182 for HTTPS enabled CAPC

Article Id: 109720

Status: Published

Updated On: 03-08-2018 11:28

Products:

CA Infrastructure Management , CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

We have alarms going to Spectrum from CAPM, they show up in Spectrum and in Alarm views of CAPC pages with http://:8181/etc/etc/etc rather than https, 8182, and the hostname. How can we modify that to have the HTTPS url?

Cause:

When CAPC was set up to utilize HTTPS communication, Local Override settings were used. This does not update the EM database with the changes.

Environment:

Release:
Component: IMADMN

Resolution:

When using SsoConfig to set up HTTPS, you should almost always use remote value. Adding the Web Site Scheme and Port settings for Remote Value and removing them from Local Override with a final step of restarting the Event Manager service (caperfcenter_eventmanager) will resolve this problem.