VSE Server abruptly shuts down but shows still running and creating hprof files

Products

• CA Application Test
• CA Continuous Application Insight (PathFinder)
• Service Virtualization

Issue/Introduction

VSE Server abruptly shuts down but shows still running in Services.

Cause

First pass looking at the hprof, it is showing a memory issue on this transaction: Transaction [VS_GAHTarnsaction_UAT1_Run]/1 at java.lang.OutOfMemoryError. ()V (OutOfMemoryError.java:48) at java.util.Arrays.copyOf([CI)[C (Arrays.java:3332)

Environment

All supported DevTest releases.

Resolution

Increased the heap size from 2g to 3g on the VSE having the issue.

Changed the log level to WARN in the logging properties file on the machine, changed the properties log4j.rootCategory and log4j.logger.VSE from INFO to WARN. Restarted VSE.

Resolved issue, no further hprofs.