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VSE Server Abruptly Shuts Down but shows still Running
Article ID: 109717
CA Application TestCA Continuous Application Insight (PathFinder)
VSE Server abruptly shuts down but shows still running in the Services.
First pass looking at the hprof provided, it is showing a memory issue on this transaction: Transaction [VS_GAHTarnsaction_UAT1_Run]/1 at java.lang.OutOfMemoryError. ()V (OutOfMemoryError.java:48) at java.util.Arrays.copyOf([CI)[C (Arrays.java:3332)
Release: Component: ITKOVS
Increased the heap size from 2g to 3g on the VSE having the issue.
Changed the log level to WARN in the logging properties file on this machine, changed the properties log4j.rootCategory and log4j.logger.VSE from INFO to WARN. Restarted VSE.