CCISSL/CCISSLGW not shutting down with the shutdown of ENF
Article ID: 109671
CA CISCA Common Services for z/OSCA 90s ServicesCA Database Management Solutions for DB2 for z/OSCA Common Product Services ComponentCA Common ServicesCA Datacom/ADCA ecoMeter Server Component FOCCA Easytrieve Report Generator for Common ServicesCA Infocai MaintenanceCA IPCUnicenter CA-JCLCheck Common ComponentCA Mainframe VM Product ManagerCA Chorus Software ManagerCA On Demand PortalCA Service Desk Manager - Unified Self ServiceCA PAM Client for Linux for zSeriesCA Mainframe Connector for Linux on System zCA Graphical Management InterfaceCA Web Administrator for Top SecretCA CA- XpertwareCA Compress Data Compression for MVSCA Compress Data Compression for Fujitsu
During ENF shutdown, the CCISSL and CCISSLGW tasks are not being shutdown (by ENF).. z/os Operator intervention is required to bring down the CCISSL and CCISSLGW tasks.
Console operators were shutting down (CCISSL/CCISSLGW) manually.
Customer advised: After reviewing our SYSLOG from our last IPL, we realized that our Operators were shutting down tasks before Automated Operations had the chance to shut them down, which we believe was causing our problem. We will be educating them on proper procedures from here on out. We believe that there is no issue with ENF or the subtasks associated with it. Thanks for your help with this case, but I think it's probably safe to go ahead and close this problem.