Frequently receive error "CMN-01016: Your session has expired." for one user in CA PPM

Article Id: 109648

Status: Published

Updated On: 02-08-2018 23:43

Products:

CLARITY PPM FOR ITG , Clarity PPM On Premise , CLARITY PPM FEDERAL , Clarity PPM SaaS , Clarity PPM SaaS - Application , Clarity PPM SaaS - Application , Clarity PPM On Premise

Issue/Introduction:

One user is frequently receiving an error "CMN-01016: Your session has expired."

Other similar users do not receive this issue.

Environment:

CA PPM 15.2

Resolution:

Try Chrome, Firefox or MS Internet Explorer, instead of MS Edge.

Additional Information:

CA PPM 15.2 Release Notes