Frequently receive error "CMN-01016: Your session has expired." for one user in CA PPM

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Article ID: 109648

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction


 

One user is frequently receiving an error  "CMN-01016: Your session has expired."

Other similar users do not receive this issue.

Environment

CA PPM 15.2

Resolution

Try Chrome, Firefox or MS Internet Explorer, instead of MS Edge.

Additional Information

CA PPM 15.2 Release Notes