Does CA APM 17.1 offer a Timeout Feature

Article Id: 109475

Status: Published

Updated On: 02-08-2018 12:33

Products:

CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

A user is logged into IT Asset Manager. After some time of non-use the user is logged out.
Is there a setting available that can change the time-out period?

Environment:

Release:
Component: ARGIS

Resolution:

There is an Authentication Timeout setting under Administration - System Configuration - Application Server.
Check Show Advanced Options.
Close the browser and reset IIS.