CA IT Asset ManagerCA Software Asset Manager (CA SAM)ASSET PORTFOLIO MGMT- SERVERCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
A user is logged into IT Asset Manager. After some time of non-use the user is logged out. Is there a setting available that can change the time-out period?
Environment
Release: Component: ARGIS
Resolution
There is an Authentication Timeout setting under Administration - System Configuration - Application Server. Check Show Advanced Options. Close the browser and reset IIS.