ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Spectrum Installation failing with error: SPC-INT-20060: Invalid extraction key


Article ID: 109429


Updated On:


CA Spectrum


When performing a distributed installation the following error is seen SPC-INT-20060

Starting installation
Extracting installation information
Verifying extraction key
SPC-INT-20060: Invalid extraction key.
Installation complete


When installing Service Packs such it is required that the base Spectrum version be installed first. Service Pack installations only contain the files necessary to upgrade the full version

NetOps 20.2.10  ( for
NetOps 20.2.7  ( Install)

Netops 20.2.5   ( for 10.4.2)
NetOps 20.2.3  ( for 10.4.2)
NetOps 20.2.0  ( Install)


Spectrum 10.x / 20.x / 21.x


Install a the base version of Spectrum (ex. 10.4.2, 10.4.3) then install the Service Pack (ex.,