I would like to obtain a list of all factories that exist in CA Service Desk Manager (SDM). Is there a command that can allow me to do this?

Release:
Component: SVCMGT

This information can be obtained by using the bop_sinfo command.

To get a list of all factories you can use a command like this:

bop_sinfo -f all >factories.txt

This will output all the information of each factory into the factories.txt file, which you can then review.

If you'd like to include all attributes for the factory, you can use a command like this:

bop_sinfo -f -a all >factories.txt

 

Further details on the bop_sinfo command can be found here:

https://docops.ca.com/ca-service-management/14-1/en/reference/ca-service-desk-manager-reference-commands/technical-reference/bop_sinfo-display-system-information