Is there a command I can use to get a list of all SDM factories?
Article ID: 109343
Updated On:
Products
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
I would like to obtain a list of all factories that exist in CA Service Desk Manager (SDM). Is there a command that can allow me to do this?
Environment
Release:
Component: SVCMGT
Component: SVCMGT
Resolution
This information can be obtained by using the bop_sinfo command.
To get a list of all factories you can use a command like this:
bop_sinfo -f all >factories.txt
This will output all the information of each factory into the factories.txt file, which you can then review.
If you'd like to include all attributes for the factory, you can use a command like this:
bop_sinfo -f -a all >factories.txt
To get a list of all factories you can use a command like this:
bop_sinfo -f all >factories.txt
This will output all the information of each factory into the factories.txt file, which you can then review.
If you'd like to include all attributes for the factory, you can use a command like this:
bop_sinfo -f -a all >factories.txt
Additional Information
Further details on the bop_sinfo command can be found here:
https://docops.ca.com/ca-service-management/14-1/en/reference/ca-service-desk-manager-reference-commands/technical-reference/bop_sinfo-display-system-information
https://docops.ca.com/ca-service-management/14-1/en/reference/ca-service-desk-manager-reference-commands/technical-reference/bop_sinfo-display-system-information
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