Command to list all CA Service Desk factories

Products

• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

I would like to obtain a list of all factories that exist in CA Service Desk Manager (SDM).

Is there a command that can allow me to do this?

Environment

CA Service Desk Manager 17.1 and higher.

Resolution

This information can be obtained by using the bop_sinfo command.

To get a list of all factories you can use a command like this:

bop_sinfo -f all > factories.txt

This will output all the information of each factory into the factories.txt file, which you can then review.

If you'd like to include all attributes for the factory, you can use a command like this:

bop_sinfo -f -a all > factories.txt

Additional Information

Further details on the bop_sinfo command can be found here:

bop_sinfo--Display System Information