ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

CA PPM: Performance on Resource > Financial Department browse

book

Article ID: 109336

calendar_today

Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Steps To Reproduce:

1. Go to ome->Resouces->Open any resource->click on Properties->Financial
Steps to Reproduce:

1. Go to Home > Resources

2. Select a resource > Properties > Financial
3. Select a value for Financial DepartmentĀ 

Expected Results: A list of departments shows within a few seconds or less
Actual Results: A list of departments shows after 2 to 5 minutes

Cause

This is due to defect DE38332 andĀ  DE37316

Environment

Release:
Component: PPMSTU

Resolution

Both defects are resolved in 15.4.1 and 15.5

Additional Information

https://comm.support.ca.com/kb/location-lookup-slow-performance-issue-in-ppm-when-clicking-browse-icon/kb000095102