MAI TMON SESSION: OPTION M DROPS WITHOUT ERROR

Products

• SOLVE:Access Session Management
• SOLVE

Issue/Introduction

User was able to ascertain he logs on to TMON via MAI and when he starts navigating on it the last option--which is "M"--drops

and the customer were unable to find evidences on the SOLVE:Access logs.

 

Same does not happen if logging on directly to the application outside of SOLVE:Access--via LOGON APPLID.

Environment

OS: z/OS.

Cause

-

Resolution

DEFLOGON LOGMODEs NSX32705 or NSX32702 is the accepted--working--circumvention.

Additional Information

1  SOLVE:Access 5.0 documentation:  

 

https://techdocs.broadcom.com/us/en/ca-mainframe-software/intelligent-operations/ca-solve-access-session-management/5-0.html

 

2  DEFLOGON Command -- Define Logon Information documentation:

 

 

https://techdocs.broadcom.com/us/en/ca-mainframe-software/intelligent-operations/ca-solve-access-session-management/5-0/administering/defining-and-administering-applications/deflogon-table/deflogon-table-entries/deflogon-command-define-logon-information.html